Shopping FAQs
We have the following order statuses:
Pending: Sometimes an order stays pending if payment is not completed
Process: We have charged you for the or...
Wed, 28 Jun, 2017 at 10:55 AM
FacePaint can usually special order almost any product that is carried by our manufacturers. However we are subject to the minimums and delivery times of ou...
Tue, 26 Nov, 2019 at 7:07 AM
We accept MasterCard, Visa, Amex and Discover. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card co...
Tue, 26 Nov, 2019 at 7:08 AM
Yes, we have gift cards in different denominations available for purchase. Once you order a gift card and the payment is complete on our side, then you shou...
Tue, 26 Nov, 2019 at 7:08 AM
If you click on the email with the electronic gift card link, you will be provided with a gift card number. You can copy and paste this gift card number at ...
Tue, 26 Nov, 2019 at 7:09 AM
To send an order by mail, please follow these steps: Step 1: Print out our Order Form (PDF File, Adobe Acrobat Reader Required) Step 2: Mail your comple...
Tue, 26 Nov, 2019 at 7:11 AM
Certainly you can send us a Purchase Order if the order is greater than $100 and we are able to verify your institution. Send the Order Form (PDF File, Adob...
Tue, 26 Nov, 2019 at 7:13 AM
After clicking the "Submit" button, you'll be taken to an order confirmation with your order number. You will also receive an email immediatel...
Tue, 26 Nov, 2019 at 7:13 AM
If you cancel immediately, or before we have sent your order to our warehouse for processing, we are happy to cancel the order at no additional charge. We s...
Tue, 26 Nov, 2019 at 7:14 AM
We offer 10% off on large orders over $500. Just use discount code 500plus at checkout for qualifying orders in your shopping cart.
Tue, 26 Nov, 2019 at 7:15 AM